Privacy Policy

We collect information that helps us provide better financial services and ensure platform security. This includes data you provide directly and information gathered automatically through your use of our platform.

• Personal identification information including name, email address, phone number, and date of birth
• Financial information such as bank account details, investment preferences, and transaction history
• Technical data including IP address, browser type, device information, and usage patterns
• Communication records when you contact our support team or participate in surveys
• Location data to comply with regulatory requirements and prevent fraud
• Employment information and income details for investment suitability assessments

Your information helps us deliver personalized investment services while maintaining security and compliance with Canadian financial regulations.

Service Provision: We use your data to create and manage your account, process transactions, provide investment recommendations, and deliver customer support. This includes analyzing your financial situation to suggest suitable investment opportunities.

Security and Compliance: Your information helps us detect fraud, verify your identity, and comply with anti-money laundering regulations. We monitor account activity to protect against unauthorized access and suspicious transactions.

Communication: We send important account updates, security alerts, and educational content about investment opportunities. You can control marketing communications through your account settings.

We share your information only when necessary to provide our services or as required by law. Our partnerships are carefully chosen to enhance your experience while maintaining privacy.

Service Partners: We work with payment processors, identity verification services, and regulatory compliance providers. These partners access only the information needed to perform their specific functions.

Legal Requirements: We may disclose information to comply with court orders, regulatory investigations, or other legal obligations. This includes reporting requirements under Canadian securities law and tax regulations.

Business Transfers: If aurevoxilarn is acquired or merged, your information may be transferred to the new entity. We'll notify you before any such transfer affects your privacy rights.

Under Canadian privacy legislation, including PIPEDA, you have specific rights regarding your personal information. We make it easy to exercise these rights through your account dashboard or by contacting our privacy team.

To exercise these rights, log into your account settings or email our privacy team at privacy@aurevoxilarn.com. We respond to all requests within 30 days.

We implement multiple layers of security to protect your information from unauthorized access, alteration, or disclosure. Our security measures meet or exceed industry standards for financial services.

Technical Safeguards: All data is encrypted during transmission and storage using AES-256 encryption. Our servers are protected by firewalls, intrusion detection systems, and regular security monitoring.

Access Controls: Employee access to personal information is strictly limited based on job responsibilities. All access is logged and regularly audited by our security team.

Regular Testing: We conduct quarterly penetration testing and annual security audits by third-party specialists. Any vulnerabilities are immediately addressed.

We retain your information only as long as necessary to provide services or meet legal obligations. Different types of data have different retention periods based on regulatory requirements.

• Account information: Retained while your account is active plus 7 years after closure
• Transaction records: 7 years from transaction date as required by Canadian securities law
• Communication records: 3 years from last communication
• Technical logs: 2 years for security and fraud prevention purposes
• Marketing preferences: Until you withdraw consent or close your account

When data reaches its retention limit, it's securely deleted using industry-standard data destruction methods. We maintain certificates of destruction for audit purposes.

While we primarily store data in Canada, some processing may occur in other countries where our service providers operate. We ensure adequate protection through contractual safeguards and compliance certifications.

Any international transfers comply with Canadian privacy law requirements, including adequate protection standards. We regularly review our international partners to ensure ongoing compliance with privacy regulations.

We use cookies and similar technologies to enhance your platform experience, remember your preferences, and analyze usage patterns. You can control cookie settings through your browser.

Essential Cookies: Required for basic platform functionality, including login sessions and security features. These cannot be disabled without affecting platform operation.

Analytics Cookies: Help us understand how users interact with our platform to improve services. These are optional and can be disabled in your privacy preferences.

Preference Cookies: Remember your settings and customizations to provide a personalized experience across sessions.

We may update this privacy policy to reflect changes in our practices, legal requirements, or platform features. Material changes will be communicated through email and platform notifications at least 30 days before taking effect.

We encourage you to review this policy periodically. The "Last Updated" date at the top indicates when the most recent changes were made.